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Introduction to CMMI® for Services Version 1.3

Objective

This comprehensive 3-day course will provide attendees with a fundamental understanding of the CMMI® for Services (CMMI®-SVC) model v1.3. CMMI®-SVC is a comprehensive set of guidelines that helps organizations to establish and improve processes for delivering service. The course provides detailed insights into the CMMI® model foundation (CMF) and the service specific elements of this constellation. CMMI®-SVC will be useful to service providers, process improvement group members, appraisal team participants, and anyone interested in this model. This course is an SEI requirement for anyone intending to participate on a SCAMPI℠ appraisal team member for CMMI®-SVCs.

Instructors

Dr. Richard Bechtold, president of Abridge Technology, is a process improvement consultant and has been performing SEI-based assessments and appraisals since 1992. Dr. Bechtold is also an adjunct professor at George Mason University, Virginia, and teaches graduate-level management and engineering courses. Abridge Technology is an SEI Partner.

Hosting organization

The Fraunhofer Center for Experimental Software Engineering (CESE) is a not-for-profit affiliate of the University of Maryland in College Park. Fraunhofer CESE helps organizations improve their software business through process improvement initiatives, working closely with our renowned partners to apply empirical thinking to real-world software contexts.

Registration and pricing

The course fee is US $1,395 and includes training, textbook, lecture notebook, continental breakfast and lunch. For further information please send an e-mail to: training@fc-md.umd.edu or call 240-487-2905.

2012 course offering dates

Fraunhofer USA, Inc., Center for Experimental Software Engineering, Maryland, in collaboration with Abridge Technology, is bringing you the SEI’s authorized “Services Supplement for CMMI® Version 1.3” course. This training will be delivered under Abridge Technology’s license agreement with the SEI.

CMMI® is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.

℠SEI, SCAMPI, and SCAMPI Lead Appraiser are service marks of Carnegie Mellon University.